FAQs

There should never be a problem viewing a sermon or ProclaimClipArt if you are properly logged in to the site. If you are logged in, in the top, right-hand corner of the page you will see “Welcome [your name].” If you don’t see this, or it says “Welcome Guest” or “Welcome Undefined” please log in.

How do I view and download a sermon?

There are two ways to get the sermons into your word processor:

Individual sermon:

From the Upcoming Proclaim Sermons page or while viewing the results of a search, click on the sermon title to view. When viewing, click on either “Copy sermon to Clipboard” (this is nicely formatted sermon), or “Copy text to Clipboard” (this is just test for easy editing). Then, with your cursor in your word processing application, simply click Edit/Paste (or Control V) and it will appear instantly.

All sermons for the month:

Click on one of the months at the top of the Upcoming Proclaim Sermons page and when it asks you to Open or Save, save it where you want it. (The files contain all sermons and artwork for the month, but they are “zipped” to keep them together and allow for quicker downloading). Go to where you saved the .zip file and highlight it, right click your mouse and choose “Extract All” (this assumes you have a recent version of Windows. You may have to “unzip” it with another Zip program if you have an older version of Windows). When the files are unzipped, you can simply open them in your word processing application.

How do I view and download ProclaimClipArt?

There are two ways to view and download ProclaimClipArt:

Individual ProclaimClipArt:

On the Upcoming Proclaim Sermons page or while viewing the results of a search, click on the green "Art" checkmark to view. When viewing, click on “Copy ClipArt to Clipboard.” Then, with your cursor in your bulletin publishing or other application, simply click Edit/Paste (or Control V) and it will appear instantly. If you click on the picture you can resize it, or you can use the application’s picture editing function to make any desired changes.

All ProclaimClipArt for the month:

Why do I get ERROR messages when attempting to download a sermon or ProclaimClipArt?

Any error message you receive while attempting to download a sermon or ProclaimClipArt is caused by a subscription that does not exist, that is expired or that will expire before the date of the material you are trying to view.

If you are not a subscriber and wish to view this material, please click on "Subscribe Now" to subscribe.

If you are a subscriber, but your subscription is expired, or will expire before the date of the material you are trying to view, please click on "Renew Subscription" to renew your subscription.

2. Problems With Passwords

Is my password case sensitive?

No.

I forgot my Password. How do I get it?

Go to www.proclaimsermons.com and click on “Log In.” Then click on “Forgotten your password?” and follow the instructions.

Can I change my password?

Yes. After you log in, click on “Manage Account” and then [Change Password].

3. Subscribing

What if I want to pay by check or money order?

At the top of the “Subscribe Now” page, click on the link to pay by check or money order and follow the instructions.

How long do I have to wait for my Username/Password?

Immediately after you submit the subscription form an email is sent to you with your Username/Password. It should arrive within a minute or two to the email address you entered on the form.

If you choose to mail in the subscription form with a check or money order, we will email you the Username/Password as soon as we receive your form and payment.

4. Renewing Your Subscription

When does my subscription end?

Once you have logged in, you may view the expiration date of your subscription on the “Manage Account” page.

How do I renew my subscription?

Once you have logged in, click on “Renew Subscription,” or go to “Manage Account” and then [Renew Subscription].

What if I want to renew by check or money order?

At the top of the “Renew Subscription” page, click on the link to pay by check or money order and follow the instructions.

5. Managing Your Account

How do I edit my personal information?

You may change any of the following after you log in on the “Manage Account” page:

a. Password

b. Username (This requires re-logging in to take effect)

c. Any personal information.

d. Default Lectionary (This sets which lectionary is used to display search results).

e. Using Auto-Renewal.

f. Credit Card information.

6. Methods of Payment

What methods of payment may I use to subscribe or renew my subscription?

We accept MasterCard, Visa and Discover credit/debit cards on this site. Also, you may pay by check or money order by clicking on that option at the top of the “Subscribe Now” or “Renew Subscription” pages.

You may also call us (toll free) at 888-320-5576 and provide us credit card information over the telephone.

7. Privacy and Security

Is my personal information on the site secure?

Yes. We use encrypted SSL technology to maintain all personal information on the site.

What is your privacy policy?

Any information you submit to proclaimsermons.com or Parish Publishing will be held in the strictest confidence. Period.