 |
|
 |
|
 |
|
 |
|
 |
|
|
|
 |
|
|
|
 |
 |
 |
|||
Problems Viewing or Downloading Sermons or ProclaimClipArt
Is my Username or Password case sensitive? No.
I forgot my Password. How do I get it? Go to www.proclaimsermons.com and click on “Log In.” Then click on “Forgotten your password?” and follow the instructions.
My Username and Password are correct, but I can't log on.
Yes. After you log in, click on “My Account” and then [Change Password].
2. Problems Viewing or Downloading Sermons or ProclaimClipArt I cannot view sermons or ProclaimClipArt. Am I logged in? There should never be a problem viewing a sermon or ProclaimClipArt if you are properly logged in to the site. If you are logged on, in the top, right-hand corner of the page you will see “” If you don’t see this, or it says “Welcome Guest” or “Welcome Undefined” please log in.
How do I view and download a sermon? There are two ways to get the sermons into your word processor:
From the page or while viewing the results of a search, click on the sermon title to view. When viewing, click on either “Copy sermon to Clipboard” (this is the nicely formatted sermon), or “Copy text to Clipboard” (this is just text for easy editing). Then, with your cursor in your word processing application, simply click Edit/Paste (or Control V) and it will appear instantly. Note: If your browser does not support copying the sermon to your clipboard, highlight the text you want to copy and right-click and select “copy.” Click on one of the months at the top of the Upcoming Sermons page and when it asks you to Open or Save, save it where you want it. (The files contain all sermons and artwork for the month, but they are “zipped” to keep them together and allow for quicker downloading). Go to where you saved the .zip file and highlight it, right click your mouse and choose “Extract All” (this assumes you have a recent version of Windows. You may have to “unzip” it with another Zip program if you have an older version of Windows). When the files are unzipped, you can simply open them in your word processing application.
How do I view and download ProclaimClipArt? There are two ways to view and download ProclaimClipArt:
On the Upcoming Sermons page or while viewing the results of a search, click on the “artist’s palette” icon in the Clip Art column to view. When viewing, click on “Copy ClipArt to Clipboard.” Then, with your cursor in your bulletin publishing or other application, simply click Edit/Paste (or Control V) and it will appear instantly. If you click on the picture you can resize it, or you can use the application’s picture editing function to make any desired changes. Note: If your browser does not support copying the sermon to your clipboard, highlight the text you want to copy and right-click and select “copy.” Click on one of the months at the top of the Upcoming Proclaim Sermons page and when it asks you to Open or Save, save it where you want it. (The files contain all sermons and artwork for the month, but they are “zipped” to keep them together and allow for quicker downloading). Go to where you saved the .zip file and highlight it, right click your mouse and choose “Extract All” (this assumes you have a recent version of Windows. You may have to “unzip” it with another Zip program if you have an older version of Windows). When the files are unzipped, you can simply open them in your word processing or publishing application.
Why do I get ERROR messages when attempting to download a sermon or ProclaimClipArt? Any error message you receive while attempting to download a sermon or ProclaimClipArt is caused by:
If you are not a subscriber and wish to view this material, please click on “Subscribe Now” to subscribe.
If you are a subscriber, but your subscription is expired, or will expire before the date of the material you are trying to view, after you log on, follow the prompt to renew, or click on "Renew Subscription" to renew your subscription.
What if I want to pay by check or money order? At the top of the “Subscribe” page, click on the link to pay by check or money order, print the form and follow the instructions.
How long do I have to wait for my Username/Password? Immediately after you click “Submit Order” on the subscription form you will be logged in and can start using Proclaim sermons. Also, an email is sent to you with your Username/Password for subsequent log–ins. It should arrive within a minute or two to the email address you entered on the form.
If you choose to mail in a printed subscription form with a check or money order, we will email you the Username/Password as soon as we receive your form and payment.
When does my subscription end? Once you have logged on, you may view the expiration date of your subscription on the “My Account” page.
How do I renew my subscription? Once you have logged on, click on “Renew Subscription” on the left-hand menu, or go to “My Account” and then [Renew Subscription].
What if I want to renew by check or money order? In the lower half of the “Renew Subscription” page, click on the link to pay by check or money order, print the form and follow the instructions.
How do I edit my personal information? You may change any of the following after you log on and click on the “My Account” page:
Section 1:
Section 2:
Section 3:
Section 4:
What methods of payment may I use to subscribe or renew my subscription? We accept MasterCard, Visa and Discover cards on this site. Also, you may pay by check or money order by clicking on that option at the top of the “Subscribe” or “Renew Subscription” pages.
You may also call us (toll free) at 888-320-5576 and provide us credit card information over the telephone.
Is my personal information on the site secure? Yes. We use the latest encrypted SSL technology to maintain all personal information on the site.
Any information you submit to proclaimsermons.com or Parish Publishing will be held in the strictest confidence. Period. |
|||
|